Admiral Nurse initiative to improve care of people with dementia within an acute hospital setting as well as care for the carers. Development of Dragonfly Approach with symbol above bed to alert staff about potential need to adapt communication strategies. Dementia awareness leaflet available and 600 frontline staff trained on dementia awareness programme.
Significant improvement in carer satisfaction (27.5% to 53.2% in 6 months). UHS exceeded national CQUIN target of 95% screening through IT initiatives and staff training. Ward refurbishment supported, and "This is me" care plans encouraged for all people with dementia.
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