Commenced in 2012 as a pilot to audit residential care services commissioned by Southampton City Council. This was to identify improvements, recommendations and develop an action plan to improve the quality of care and to prevent services going into a safeguarding process. Training needs of staff and management identified, including a 4 day dementia course. This is all free to provider services, is ongoing and now carried out in nursing homes as well.
Outcome
Dementia awareness and improvement of care delivery in residential care services. Training has enabled care and management staff to have a better understanding of the needs of people with different types of dementia, from diagnosis to end of life.
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